Help centre

Choose a chef and a menu, pick a free date and tell us how many guests and where. The chef reads your allergy profile and sends a quote. You pay only when you accept it, and that confirms the booking. Some menus can be booked and paid instantly when none of their dishes contain your allergens.

At least 24 hours ahead for most bookings. Chefs marked "Available today" can be booked for later the same day, with a same-day premium shown before you pay.

The chef shops for the ingredients, cooks in your kitchen, serves, and leaves the kitchen clean. Waiters and table styling are included when you ask for them and they appear in the quote. Drinks are not included unless the menu says so.

Message the chef in your booking. If the change affects the price, the chef sends a new quote.

A working kitchen with a stove and oven, a clean work surface, and plates and cutlery for your guests (unless the chef offers to bring them). The chef will ask if they need anything else.

Only when you accept the chef's quote and pay. Sending a request costs nothing.

By card (Visa, Mastercard, Apple Pay or Google Pay) or Instant EFT from your banking app, on our payment partner's secure page. La Savor never sees your card or bank details.

One La Savor service fee of 5% of your booking, shown in the quote before you pay. Food, travel and any waiters are listed separately, so you see exactly what you pay for.

Only if you want to. After the booking you can add a tip in La Savor, and all of it goes to the chef.

In your booking, under My La Savor → Chef bookings, where you can print it. We also email you a confirmation when you pay.

Yes. Cancel 48 hours or more before the booking for a full refund. After that the chef has already bought your ingredients, so a reasonable cancellation charge may apply. See cancellations and refunds for every case.

You get a full refund, and we help you find another chef. Tell us straight away through Report a problem on your booking.

Usually 5 to 10 working days after we approve it, back to the card or bank account you paid from.

From the allergy and diet profile on your account. The chef must confirm they have read it before quoting, and instant booking is only offered when none of the dishes contain your allergens. Add your guests' allergies too.

Every chef shows us an identity document and has a call with our team before guests can book them. A "Certificate checked" badge means we have seen their food-safety certificate.

If it is serious, call 10177 or 112 from a cellphone first. Then write to us with the topic "Safety"; safety messages reach our whole team straight away.

Buy tickets on the event page and pay. Your ticket and door code are in My La Savor → Tickets. If the event is cancelled or moved, you get a full refund.

Yes, up to 48 hours before your sitting, for a full refund, in My La Savor → Restaurant tables.

Your name, phone, city and password are in your profile; in Notification settings you choose what reaches you, by email and on your phone.

In Notification settings → Close my account. Your personal details are erased; records the law requires us to keep are kept without your name.

Only what we need to run your bookings safely. Read our privacy policy.

Read Cook with La Savor and the chef agreement, then apply. We verify you, usually within two working days.

Ingredient money arrives before the event, when the guest's free cancellation ends; the rest after the booking is marked completed. Both go to your bank automatically.